Legal

Refund Policy

General refund policy

• Once a user subscribes to a service, the subscription is considered confirmed and non-refundable after services have started.
• Refunds will only be considered under specific conditions outlined below and are subject to review by our customer support team.

Non-refundable cases

We do not offer refunds in the following situations:

• Change of mind after subscription confirmation.
• Partial usage of services (for example, only one test or consultation used).

Refund process

• Approved refunds will be processed to the original payment method within 7–10 business days.
• For UPI or bank transfers, we may request account details to process the refund.
• No cash refunds will be issued.

See also Payment Terms and Terms & Conditions.